In 1999, three bank branches were chartered in Virginia and became TowneBank. Today the bank has over 4000 shareholders and 37 branches throughout Virginia, that are all committed to high quality customer service. TowneBank also celebrates a number of community programs including 20 years of “Teach Children To Save”. There are multiple account options and a variety of transactions offered in each branch as well as online. To learn how to complete the TowneBank login to take advantage of online banking, review this article for the detailed steps.

TowneBank Online Banking Login Guidelines

You can login to TowneBank online banking from the homepage or from the login page. In either case, you need to choose your account or application. Personal, business, deposit wizard, credit card. To review or complete transactions in any of these accounts, the login process is the same.

  1. From the homepage or the TowneBank login page, choose your account on the left side of the screen.
  2. Enter your User ID and password into the appropriate spaces and click the “Login” button.

Before you can use the online banking service, you must enroll your account. Click on the “Enroll” link at the bottom of the Secure Login box. On the Online Banking Enrollment page, choose the type of account and click “Continue”. Provide the required information to enroll your account and click “Complete Sign Up”.

TowneBank Mobile Online Banking Guidelines

TowneBank also offers mobile banking to manage accounts, pay bills, and deposit checks. You can get access via mobile web, mobile apps, or texting. For web access:

  1. Open the browser on your mobile device and enter into the search bar.
  2. Click on one of the two login options at the top of the page.
  3. Enter your User ID and password click the “Login“ bar.

To more conveniently use mobile banking, you can download the APP that is appropriate for your Apple or Android device. TowneBank now supports a new series of mobile APPs so to be sure that you are using the correct one, use the links in the following sections.

TowneBank Mobile Login Guidelines for Apple Users

  1. When you open the iTunes page, you need to choose the APP for either your IPad or IPhone
  2. Click the Free Download button
  3. Follow the instructions to install and open the APP on your device

TowneBank Mobile Login Guidelines for Android Users

  1. For the Android app, go to the Google Play store.
  2. Click the Install button.
  3. Follow the instructions to open and use the app.

TowneBank Online Banking Login Troubleshooting

There are a few resources you can use if you have issues with online or mobile banking. First, if you forget your TowneBank login credentials, you can use the “Forgot user ID or password link” at the bottom of the TowneBank login box. For a new password, enter the phone number associated with your account, enter your username, and click the “Send me a new password” box. To recover your username, enter your email address and your username will be sent to you. There is also a “Demo” link that you can use to view a video. For more immediate assistance, you can call customer service at 1-844-638-6714.

Useful Info

This article has provided you with the steps to take to access your accounts and complete your transactions online. It has also listed some of the resources available to you. If you still need to contact Townebank, use one of the methods below:

Email us:
Townebank Branch Locator: locations page with contact information for specific branches
Contact Us: message form and a list of phone numbers for specific account support

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