When asked about what makes a good boss, most employees will agree on a key set of values and principles, which go far beyond the occasional and jocular, “someone who lets us off early.” Just as bosses expect and often demand the world of their staff, when the tables are turned, many employers will realize that they, too, are being scrutinized with great attention. Those bosses who fail to meet the criteria imposed by staff will never be fully respected as effective authority figures. So stay ahead of the competition on the corporate ladder and be informed of what ‘the average Jane and Joe’ expect of their boss. You will possibly be surprised to discover that you and your hierarchical inferiors share most of the core values. If you feel that you lack in, or could improve in any of the areas mentioned below, know there is a plethora of management training tools available out there for you to improve, and become not just a good boss, but the best boss ever.
All-Inclusive Decision Making
When it comes to commercial entities, be they major multi-national corporations, or small, locally owned or even family-run businesses, no one wants to feel left out. Employees have a keen sense of figuring out whenever something is afoot within the company and will sense a decision is in the making. News travels fast within any company, and when there is a decision to be taken, everyone has an opinion about it. Irrespective of the field that decision concerns (wages, relocation, downscaling), the employees need to feel that their voices are being heard. Smaller companies, within which the staff has not formed a union or any organizational form of representation, allow those in charge to sit and talk with all employees individually. If time constraints render this option unavailable, consider organizing a secret democratic ballot. Larger company higher-ups should definitely encourage the formation of staff organizations, which will represent the best interests of the employees.
Internalize the Company’s Mission
Many bosses tend to project an attitude, which some regard as the pinnacle of efficiency, that essentially expresses their concern with profit margins and nothing more. These superiors should bear in mind that the people hired to work for the company are its biggest and most valuable asset. There is no company, and essentially no money-making without the staff. If a boss speaks to their employees about transparency and pro-activity, yet their actions speak of nothing beyond the scope of money-making, then that boss has failed to internalize the company’s mission, values and core principles. Management training cannot emphasize this point enough to drive it across to those directly targeted by it. Employees are quick to sense when a boss’s “money is not where their mouth is at.”
Support Career Advancement
This is a major point of contention between bosses and employees, as many of the latter will often feel their career presents no perspective. A good boss, according to the majority of staff, is one who encourages their employees to seek out any opportunity for growth. Training, courses, classes are all viable options, which will make the employees feel ‘looked-after’ career-wise. Encouraging your staff to further and pursue their career will make them want to grow within your company, instead of driving them off, in search of a better career track.