Over ninety years ago, a group of local businessmen in Illinois decided that their community needed a financial institution that they could trust. So, they started the Heartland Bank & Trust Company. The bank’s board members also live in the community and all decisions are made at the branch level to provide fast and efficient service to each customer. There are numerous branches throughout the state and an online site so that customers can conveniently perform all banking operations and access all accounts. This article will detail the multiple ways in which customers can complete the Heartland Bank login to this online site and get assistance if necessary.

Heartland Bank & Trust Online Banking Login Guidelines

You can easily access online banking directly from Heartland’s homepage. You can either use the green Sign-In button in the menu bar or the Account Log In box which is right below. In either case, use the dropdown menu to select Online Banking and then follow the steps below:

  1. When the Heartland Bank login screen opens, scroll to the bottom and enter your Online ID into the appropriate box.
  2. Click on “Submit”.
  3. On the next screen, enter your password and click “Submit”.

Heartland Bank & Trust Online Banking Login Guidelines

Heartland Bank & Trust Online Banking Login Guidelines

Heartland Bank & Trust Online Banking Login Guidelines

In order to use Heartland online banking, you must first have an account. Click on the Open an account today! link at the bottom of the Heartland Bank login box. Follow the instructions given for the type of account you wish to open. Once you have a bank account, you will need to enroll in online banking. Go here and AGREE to the disclosure. On the next screen, enter your SSN, account number, and email address and click “Continue”. When your information is verified, you will receive confirmation in an email.

Heartland Bank & Trust Mobile Online Banking Guidelines

You can access mobile banking in one of three ways. You can use the website address, download an app, or use texting. To use web mobile:

  1. Open the browser on your mobile device and enter hbtbank.secure-mobileaccess.com into the search bar.
  2. Enter your User ID and Password and click the “Login” button.

You can also use the texting option. Go to the Text Banking page and follow the texting directions. If you prefer to work with one of the apps for Apple or Android devices, follow the steps below.

Heartland Bank & Trust Mobile Login Guidelines for Apple Users

  1. Go to the Heartland app on the iTunes store.
  2. Choose either the app for IPhones or the one for IPads.
  3. Follow the instructions to open and use the app.

Heartland Bank & Trust Mobile Login Guidelines for Android Users

  1. Get the Heartland app on Google Play.
  2. Click the Install button.
  3. Follow the instructions to open and use the app.

Heartland Bank & Trust Online Banking Login Troubleshooting

For the most efficient performance, Heartland recommends Internet Explorer 11, Microsoft Edge, Firefox, Safari, or Google Chrome. If you have issues, you should call 888-897-2276 or email the Customer Care Center at hbt@hbtbank.com. You can also reset your password by going to the “Forgot password?” link and providing your online ID, email address, and subject. Click “Submit” to receive instructions.

Useful Info

This article outlines the steps to use to gain access to online banking and provides the contact information if you need assistance. Here are a number of additional resources you can use.

Website: www.hbtbank.com
Company mailing address: 401 N. Hershey Road • P.O. Box 67 • Bloomington, IL 61702-0067
Customer Care Center: 888-897-2276 – 7 AM to 6 PM
Epayment processing: 855-244-1215 or ElectronicBanking@hbtbank.com to email
24/7 TeleBank services: 800-749-8581 (toll free)
General Email – hbt@hbtbank.com

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