Welcome to the Genisys Credit Union online banking login guide! Genisys Credit Union is a non-profit, member-owned credit union based in Auburn Hills, Michigan. Since its inception, the institution has grown to become one of the largest credit unions in Michigan. It is the fourth biggest credit union in the State of Michigan with more than 185,000 members and assets of approximately $2.1 billion.

Genisys Credit Union has 28 locations and 30,000 ATMs in Michigan, Minnesota, and Pennsylvania. The credit union has an on online banking feature that lets its customers check their account balances, pay bills, transfer funds, and locate an ATM conveniently from their PCs or mobile devices.

This guide will provide information on how to log into the platform.

Genisys Credit Union Online Banking Login Guidelines

1. On your computer’s browser, type genisyscu.org on the address bar or click on the link to get to the homepage directly.
2. On the homepage, locate the ‘Sign In’ link (it can be found at the top of the page on the right side).
3. Click on the link to access the login form.

genisys credit union homepage
4. Enter your username in the empty field then click on the green tab labeled ‘Sign In.’
5. Confirm the security phrase and picture displayed on the page (should be similar to the ones you selected during registration).
6. Now enter your password in the field then click on the green button marked ‘Next.’
7. Finally, provide the answer to your security question then click on ‘Sign In’ to complete the Genisys credit union online banking process.

genisys credit union online banking website login

genisys credit union website login

Genisys Credit Union Mobile Online Banking Login Guidelines

Genisys Credit Union customers can also access their accounts via their mobile devices (mobile browsers and apps). Here are the guidelines for logging into the website via a mobile device’s browser.

1. On your mobile device browser, go to genisyscu.org (Genisys Credit Union official website).
2. Locate the login link on the homepage (it is a black tab marked ‘Login’).
3. Click on the link to access the sign in welcome page.
4. On the page, enter your username then click ‘Sign In.’
5. Confirm that the security phrase and picture displayed on the page are the ones you chose during registration.
6. Enter your password and provide an answer to your security question.
7. Finally, click on the ‘Sign In’ link to complete the process.

Here are the guidelines for accessing the website via the mobile apps.

Genisys Credit Union Mobile Login Guidelines for Apple Users

1. Visit iTunes on your iPod touch, iPad or iPhone.
2. Search for the Genisys mobile banking app.
3. Launch it once the installation process is complete.
4. Follow the prompts to access your account.

Genisys Credit Union Mobile Login Guidelines for Android Users

1. Head to the Google Play Store on your Android device.
2. Search for the Genisys mobile banking app.
3. Install the app on your device.
4. Open the app.
5. On the login page, enter the required credentials.
6. Tap the ‘Login’ button to complete the Genisys credit union online banking process.

Genisys Credit Union Online Banking Login Troubleshooting

Online banking comes with an array of problems. In this section, we will discuss the possible challenges you may encounter while accessing your Genisys online account.

If you have lost your Genisys username or password, head to the login page and press the ‘Forgot Username’ or ‘Forgot Password’ link. Provide the required information including your account number, SSN, and date of birth. Click on the ‘Start’ button and follow the instructions on the screen to reset your credentials.

If you cannot remember your username, password and security questions, just contact Genisys customer care to set your account. This will allow you to re-register with new credentials.

In case your account is locked after three unsuccessful login attempts, contact the customer care team to have your account unlocked.

When accessing the Genisys website, ensure you are using a compatible browser. You can also update your browser version to get the best experience during your banking sessions.

Do not forget to enable cookies and pop-ups for genisyscu.org.

Should you encounter other Genisys Credit Union online banking login challenges, feel free to visit the Genisys contact and support page for more help.

(Visited 94 times, 1 visits today)

Pin It on Pinterest