Bank of Castile is actually the Tompkins Bank of Castile in New York. It is a full-service bank which was founded in 1869 and finds its strength from the support of Tompkins Financial Corporation. The bank serves individuals, businesses, and organizations in the community and was rated by Bauer Financial as one of the best banks in the nation. Services can be accessed either in person, online, or through the mobile banking system. These alternatives are provided for the maximum in customer convenience. This article will outline the steps to follow to complete the Bank of Castile login for online and mobile banking and the resources to use for help.

Bank of Castile Online Banking Login Guidelines

Banking anytime, from anywhere is what customers get with the Castile online banking system. Castile makes logging in easy by putting the Bank of Castile login menu on most of the company webpages. To login:

  1. Go to bank’s homepage.
  2. On the left side of the screen, enter your username and password into the spaces provided.
  3. Click the white “Login” button.

Bank of Castile login menu

If you are first-time online banking user, you need to register your account. Click on the “More Options” link at the bottom of the Bank of Castile login box. Choose either personal or business account. Complete the internet banking enrollment form and click “Continue”.

Bank of Castile Mobile Online Banking Guidelines

Customers can use mobile banking via texting, website login, or mobile apps. All banking functions can be performed on your mobile device. One way to login is to use the web link.

  1. Use your username and password to log in to online banking.
  2. Click on the “Mobile Banking” link and follow the instructions to gain access.

Customers who wish to use functions like text alerts and mobile deposits, will need to download one of the Apple or Android apps. The apps are titled Tompkins Financial Corporation and they can be found on the ITunes store or on Google Play. Simply download the app that is appropriate for your device.

Bank of Castile Mobile Login Guidelines for Apple Users

  1. Open the ITunes store and find the Bank of Castile app page.
  2. Choose the app for either iPad or iPhone.
  3. Follow the instructions to download, open and use the app.

Bank of Castile Mobile Login Guidelines for Android Users

  1. Go to the Google Play store and find the Bank of Castile app.
  2. Click the Install button.
  3. Follow the instructions to open and use the app.

Bank of Castile Online Banking Login Troubleshooting

Customers who have trouble with their passwords can click on the “Forget your password” link, enter their Bank of Castile login ID, and click “forgot your password”. For other issues, there is a Contact Us page that includes additional phone numbers, an online chat program, or a message or question form. For more immediate assistance, there is in person online banking assistance at 1-888-300-0110

Useful Info

This article has detailed the steps to follow to gain access to online and mobile banking, and has provided resources that are available for your assistance. Here is some additional contact information.

Website: 50 N Main St, Castile, NY 14427
Phone: (585) 493-2576 – Main number
Phone: 1-877-243-8030 – Customer Care Center
By Email:
Online: FAQ Page

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