The Austin Telco Federal Credit Union is a member-owned cooperative that has been operating in the Austin, Texas area since 1941. The institution provides strong and safe money management to anyone who lives, works, worships or attends school in the Austin Metropolitan Area. Among the offerings are personal and business accounts, mortgages, credit cards, and loans. Austin Telco provides the convenience of twenty-four locations but realizes that online banking is essential to accommodate today’s busy schedules. Though access to the online system is fairly straightforward, this article lists the Austin Telco login steps.

Austin Telco Federal Credit Union Online Banking Login Guidelines

Austin Telco has recently reconfigured their online system so that it is more responsive to customer needs. Among the online capabilities are bill payment, estatements, account alerts, and transaction history. Access is easy with the Sign in to Online Banking box on the left side of the homepage. To login:

  1. Enter your Username and Password in the appropriate spaces.
  2. Click the “Login” button.

Austin Telco login menu

You cannot use the Austin online system unless you are a credit union member. If you cannot join in person, you can do so online. Click JOIN ONLINE button under the online banking box to open an account. You also need to register your account in the online system. Click on the “Enroll in Online Banking” link under the Austin Telco login button. Enter your account number and click “Submit”. Follow the instructions to complete the process.

Austin Telco Federal Credit Union Mobile Online Banking Guidelines

You can perform all the online functions using either your Apple or Android mobile device. Plus, with the mobile system, you can make mobile deposits, use Touch ID login (available on IOS devices only), and pay bills by phone. To login to mobile banking via the website:

  1. Open the browser on your mobile device and enter into the browser’s search bar.
  2. Enter your online credentials in the appropriate spaces in the Account Login box.

If you would use an app for access, you can download one of the apps that is compatible with your smartphone or tablet.

Austin Telco Federal Credit Union Mobile Login Guidelines for Apple Users

  1. Open the Austin Telco FCU app page on ITunes.
  2. Choose either the IPad or IPhone app.
  3. Click on “Get” and follow the directions to download and open the app.

Austin Telco Federal Credit Union Mobile Login Guidelines for Android Users

  1. The Android Austin Telco app is on Google Play.
  2. Click the Install button.
  3. Follow the instructions to download and open the app.

Austin Telco Federal Credit Union Online Banking Login Troubleshooting

If you have technical problems with the online or mobile system, you can email the Technical Support Team at to get answers to your questions. You can also call customer service at the 800-252-1310 toll free number. You can recover either of your Austin Telco login credentials by using the “Retrieve Username” or “Reset Password” link that is on the homepage. On the recovery screen, enter your base account number and click “Submit”. Either your username will be emailed to you or you will receive a temporary password which you can reset on your first use.

Useful Info

This article has provided the instructions you need to create an online account, login to the online and mobile systems, and obtain assistance if you need it. Here is additional contact information.

By Phone: Local – 512.302.5555, Toll Free – 800.252.1310
By Mail: 8929 Shoal Creek Blvd., Austin, TX 78757
By Email: General Mailbox:
Questions, comments, concerns:

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